Prepare your device
- loading applications and operating system
- firmware update
- key injection in a safe environment
- insertion of supporting material
Deliver and install your device
We are locally present in Zagreb, Split, Rijeka, Osijek, Bjelovar, Poreč, Zadar and Dubrovnik, which allows us to quickly deliver and install equipment in your premises.
Education of sales staff
Our experts will educate your sales staff to take advantage of all the functionalities of the ordered solution, regardless of whether it is EFPTOS or POS cashier.
Help desk first and second level
Our contact center supports clients and end users. In it, questions are answered by our experts in several levels of assistance, depending on the nature of the problem and the resources needed to solve it.
Device Maintenance and Service
ETRANET Group is one of the largest providers of POS and EFTPOS maintenance services in Croatia. Strategically distributed certified service personnel and through local service centers, we cover the entire territory of Croatia, including the islands.
Rental of EFTPOS/POS systems and equipment
The rental service includes the entire offer under the ‘fiscalization – turnkey’ system. It consists of a cash register, a software package and, if necessary, an internet connection for mobile devices.
In addition, customer support is available, 14 hours a day, 7 days a week, with the maintenance of the cash register at your location with a deadline of intervention within 24 hours, and secured service and replacement fiscal cash register.
Our intervention team covers the entire territory of the Republic of Croatia, including the islands, and the intervention period can be arranged in a shorter response period for an additional fee.
News from ETRANET Group
Due to great interest and excellent feedback from members that took part in three previous delegations, American Chamber of Commerce in Croatia organized another business delegation to the U.S. 4th business delegation, focused on digital transformation, started in San...
Stars of our booth at this year's SmartCard will surely be the NEXGO N82 and N96 Android Smart POS terminals The SmartCard conference is a traditional annual gathering where the main players in the card and payment market in the financial and related industries share...
Gala Evening 25 Years of AmCham has brought together more that 300 members, with ETRANET Group being among the most senior members with 15+ years The American Chamber of Commerce in Croatia is celebrating 25 years of operations, connecting business leaders, advocating...