Tax Free Shop
Cloud solution for electronic issuance of Tax Free forms. After implementing the solution on the POS terminal, the need to manually fill out the form is eliminated.

A cloud solution for the electronic issuance of tax refund calculations that, after implementing the solution on the POS terminal, eliminates the need to manually fill out the form.
Simplifies the return of VAT for customers outside the common market of the European Union.
The minimum purchase amount for which a refund is possible depends on the individual market (e.g. in Croatia it is HRK 740.00 including VAT) and only if the customer leaves the area within the next three months.
Until now, only a predefined paper form was used, which the trader must fill out and certify with a seal and signature, and the buyer, when leaving the country (or the common market), must report the Tax Free form at customs.
Advantages for merchants
- Issuance of an electronic tax refund form
- No need for manual filling
- Entering the customer’s personal data by scanning a passport or ID card
- Enter account information by scanning the QR code
- The refund amount is automatically calculated
- The Tax Free form is stored in the partner’s cloud and can be viewed via the web interface
- Automatic sending of data for the execution of tax refunds to partners specialized in tax refund services
Benefits for partners
- Easier merchant acquisition due to process automation
- Reducing paperwork and processing costs
- Instant delivery of issued forms
- Eliminating the possibility of losing forms during the delivery process
- Integration with partner systems
- View forms through the partner’s web interface
- Fast and automated data processing directly in the system
Advantages for customers
- Reduced opportunities for errors when filling out forms
- A simpler procedure and avoiding language barriers
- More secure tax return declaration
- Faster shopping experience without paperwork
News from ETRANET Group
We took part in the 4th annual AmCham Business Delegation to the USA
Due to great interest and excellent feedback from members that took part in three previous delegations, American Chamber of Commerce in Croatia organized another business delegation to the U.S. 4th business delegation, focused on digital transformation, started in San...
Sneak preview of highlights at SmartCard 2023 conference
Stars of our booth at this year's SmartCard will surely be the NEXGO N82 and N96 Android Smart POS terminals The SmartCard conference is a traditional annual gathering where the main players in the card and payment market in the financial and related industries share...
Celebrating 25 years of AmCham in Croatia
Gala Evening 25 Years of AmCham has brought together more that 300 members, with ETRANET Group being among the most senior members with 15+ years The American Chamber of Commerce in Croatia is celebrating 25 years of operations, connecting business leaders, advocating...